One thing of importance you must word the letter to where you sound intelligent and make sure your spelling is correct. If you sound like an uneducated consumer, they will assume you are. By doing so they will not look at your claim seriously, they will figure you are a low income person. Therefore you do not have that much money to spend with them. So they won't take you seriously.
I have included several sample letters in the book so you can get your point across. This book should not be used to get something for nothing, it is for good honest hardworking people who are tired of getting treated like second class citizens.
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